What’s the Difference Between Mercedes-Benz Service A and B?

October 25th, 2019 by

For many Mercedes owners, servicing your vehicle is a dilemma. Service it too often and you risk wasting money on unnecessary repairs. Fail to service it enough and you not only risk ignoring costly damage, but put yourself and your passengers in danger.

To resolve this dilemma and encourage regular, appropriate inspections and repairs, Mercedes-Benz has created the Flexible Service System. This divides your maintenance needs into A and B service selections. Whenever your vehicle is due for one, the system will alert you; it will then tell the maintenance specialists what work to do once you take it into the shop. With Flexible Service, you’ll know exactly how to take care of your Mercedes, and can keep it in premium condition at minimal cost.

Service A

The frequency with which you will need Service A varies based on where you drive, how you handle the vehicle, and other factors. Typically, a Mercedes made after 2009 will need this service after its first year or 10,000 miles on the road, and then again after every 2 years or 20,000 miles. Service A involves:

  • Replacing the vehicle’s oil filter and Mercedes-Benz motor oil
  • Checking all fluid levels and correcting them as recommended by the factory
  • Checking and correcting tire pressure
  • Inspecting the brakes for component problems
  • Resetting maintenance counter for the next Service A visit

In performing Service A, Mercedes-Benz is careful to take into account your vehicle’s specific features. We identify its model and production year, obtain the relevant service sheet, and service it accordingly.

Service B

The need for Service B, like that for Service A, varies with the vehicle’s specifics. Most Mercedes models manufactured after 2009 will need it after the first year or 20,000 miles, and then every 2 years or 20,000 miles after that. Service B involves:

  • Replacing the oil filter and Mercedes-Benzes motor oil
  • Inspecting and correcting tire pressure
  • Checking fluid levels and modifying them according to the manufacturer’s instructions
  • Replacing the cabin dust/combination filter
  • Inspecting the brakes for component problems
  • Exchanging brake fluid
  • Resetting maintenance counter for the following Service B visit

Further Features

The Flexible Service System works somewhat differently for Mercedes models that run on diesel. Though the average intervals for Service B are the same, diesel vehicles require additional services, including:

  • Replenishing your supply of AdBlue fluid
  • Replacing your fuel filter as specified by the model’s maintenance manual
  • Performing all other repairs specific to your vehicle’s model and year

Certain Mercedes vehicles, notably those made in 2015, those with V12 engines, and those produced by AMG®, have unique service needs. Make sure to inform your service advisor if you have such a vehicle and follow their instructions for maintaining it.

Mercedes-Benz of Loveland offers the full range of service for all vehicles, as well as detailed care and maintenance instructions. For more information on how to keep your Mercedes in good condition, contact us today.

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